Terms & Conditions for Sales and Website Use
Last updated: 10 March 2025
1. Overview
This document outlines the terms and conditions governing the use of our website https://www.naplesashore.com/ and the sale of our services. By placing an order on our site, you agree to these terms. Our services are managed by AI RE PAZZI SNC AR, located at Via Dei Cileigi, Montevarchi.
2. How to Order
Placing an Order: Select your desired service on our website and follow the booking process.
Contract Formation: Once your payment is complete, your order is confirmed and you will receive an email with all the details (meeting point, time, etc.).
Acceptance: Placing an order means you accept these terms.
3. Promotional Codes
If you have a valid promo code, please enter it before completing your payment to receive the discount.
4. Payment and Pricing
Currency & Changes: All prices are in euros (€) and may change without notice.
Payment Methods: Payments are accepted via bank transfer, credit card, or PayPal.
Finalization: Your order is complete once the payment is successfully processed.
5. Delays and Assistance
Booking Confirmation: After booking, you will receive an email with all service details.
Punctuality: Please arrive at least 15 minutes before the scheduled start time. Delays may result in no refund.
6. Cancellation and Rescheduling
Timely Changes: If you need to cancel or modify your booking, please contact us as soon as possible. Timely notifications may allow for rescheduling without penalties.
Late Cancellations: Cancellations made on short notice or no-shows may incur penalties or require a new booking.
7. Refunds
Refunds are not available for partially used services. When applicable, any refund will follow our internal policies.
8. Right to Cancel
You have the right to cancel your order within 5 days of confirmation without any penalty. To cancel, please email us at info@ciaonaplestours.com.
9. Force Majeure
In the event of unforeseen circumstances (e.g., natural disasters), services may be rescheduled or fully refunded in accordance with our policies.
10. Governing Law
This agreement is governed by Italian law. In case of disputes, the court of the consumer’s place of residence will have jurisdiction.
Website Use Terms
Intellectual Property
All content on this website is owned by AI RE PAZZI SNC or its licensors. Unauthorized use or reproduction is prohibited.
Limitation of Liability
We are not liable for any damages arising from the use of our website or its content, except in cases of willful misconduct or gross negligence.
Privacy
Your personal data is processed in accordance with our Privacy Policy, available on our website.
Contact Us
For further information, please email us at info@ciaonaplestours.com or call +39 3392757930.